Frequently Asked Questions

If you don’t find what you’re looking for below, please contact us. We’ll be happy to answer any questions and schedule a free demo.


What is Protocol Builder?

Protocol Builder is a secure cloud based application that helps improve the quality and consistency of protocols to make internal and IRB review processes more efficient. It can be accessed on desktops, laptops, and iPads. It is available by subscription to single users and institutions of any size.

Who developed it?

Protocol Builder is developed and powered by BRANY (Biomedical Research Alliance of New York), a leader in providing hospitals and medical schools IRB and clinical research support services.
Learn more about us.

How much does it cost?

Protocol Builder is available to institutions of any size through a licensing agreement based on the number of users. Learn more about institutional licenses. Single users can also buy a subscription to Protocol Builder. Contact us to learn more about the subscription options.

Can I see how it works?

Yes, contact us to set up a live personalized demo for your institution.

For Protocol Builder Users


How do I sign in?

If you’re signing in for the first time, click the registration link that was emailed to you and follow the instructions.
If you can’t find the link, please call the Help Desk at 844-563-1042.
If you’ve already registered, click here to sign in with your email address and password. If you forgot your password, click the “Forgot Password?” link.

How can I get help using Protocol Builder?

There are many ways to get help using Protocol Builder (all from the Help Center):
1. Tutorial Videos: short, instructional videos ranging from How to get started to How to finish and print a protocol.
2. User Training: sign up for a 45 minute training webinar
3. Introductory Training Webinar Video: a recorded user training video
4. FAQ’s: answers frequently asked user questions
5. Help Desk: call or email us:
Monday – Friday 9:00am – 9:00pm EST

How can I get trained on Protocol Builder?

We offer, at no cost, introductory and advanced Protocol Builder User Webinars every month. Each webinar runs approximately one hour including Q&A.

The introductory webinars cover basic Protocol Builder creation, editing, collaboration and output. The advanced webinars cover topics areas such as use with residents & other new investigators, and using Protocol Builder Reference feature with sources such as PubMed and EndNote.

Email to set up a training webinar for your team.